San-X cartons crushed

I received a call from our cargo agent in Hong Kong who told me that they have a problem with our cartons. We are expecting a delivery from San-X Japan including lots of stationery items and he told me that some of the cartons got damaged and one got crushed. They took pictures of the cartons when they were unloaded from the container and sent them to me. I was quite worried because we are waiting for this order for 3 months already and I didn’t want to have another delay in receiving those items. So I took a risk and told them not to return the cartons to Japan and send them to us instead. I really, really hope the products inside the cartons are safe and not broken. I will write a post again once they arrived,

the carton that got crushed

the carton that got crushed

delivery from San-X to Hong Kong

delivery from San-X to Hong Kong

a couple of cartons got damaged

a couple of cartons got damaged

another box was damaged while being transported in the container

another box was damaged while being transported in the container

unfortunately shipping is not risk-free

unfortunately shipping is not risk-free

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