Merry Christmas everyone

We wish all of you a very Merry Christmas. Some of you will already celebrate on the 24th of December, for some the big day will be on the 25th. No matter when you celebrate, we hope that you have a nice time with your family and friends and find some kawaii presents under the Christmas tree. We too will enjoy the Christmas days with our loved ones, but be back in the office right after those days to make sure all your orders get to you soon.

Enjoy your holidays everybody.

modes4u says: Merry Christmas to all of you

modes4u says: Merry Christmas to all of you

Christmas trip

My husband and I will be on holidays during the holidays to visit my family in Austria. Our packing staff will continue working in the office, so don’t worry about any shipping delays. All paid orders will be shipped within 1 business day as usual. We wish everyone a happy time with family, friends and workmates/classmates. Merry Christmas!

our Christmas header in our shop

our Christmas header in our shop

Turning off our old software today

As I mentioned before here, we are switching to a new software to handle our products, customers, orders and a lot more. We tested this new custom made software for one month now and we are ready to turn off the old one. Bye bye Afterbuy! We won’t miss you ;-) Our new software is going to make our life a lot easier and will even make it possible to ship orders faster! How? The post office closes at 5pm, so the last orders can be packed at 4pm. With this new software, we can get the latest paid orders to our shipping department just before 4pm and therefore ship them on the same day. Before, we couldn’t do that and had to ship those new incoming orders the next day. And now it is time to turn off the old software and use the new one! YAY

Software testing

This month I am busy testing our new software. Until now we used a software from Germany called Afterbuy to handle our product database, customer database and our orders. As we were growing bigger we got to the limits of this software. We decided at the beginning of 2010 to change to a new software. We tested different commercial software for 1 month but couldn’t find anything suitable for us and our business model. Therefore, Alan, my husband, who is a very experienced programmer, started to program a custom made software for our business. It was a very big decision for us because we are only 3 people working fulltime for this business, me, Alan and one packing staff. So one person spent his whole time on programming and I had to take over managing the business which was growing significantly the last months. It was really hard work but Alan finally finished the software at the end of July and we started testing it this month. As there are still lots of bugs and changes, we have to run both software at the same time which means double work for me. But we plan to shut down the German software at the end of this month and only use the new software. I can’t wait for this to happen because it will make a lot of my work easier, faster and more efficient. I would like to thank Alan for this great software! THANK YOU!!!

1st day of our new staff member

Today is the 1st day of our newest addition to our team: Her name is Bonnie and she will work with us together in a fulltime position. So we are now a team of 3 fulltime staff. She will be responsible for packing all your orders and ship them. She will also take care of some office related work like scanning documents and pictures, helping with the wholesale catalogs, buying office supplies and other related work. Welcome to our team Bonnie!

1st day of our new staff member 1

me teaching Bonnie how to pack the orders

1,000th order

WOW, we got our 1,000th order in our shop today! Unbelievable! We would have never thought that our shop will grow so fast. Thanks to all our customers for your trust and loyalty! We really appreciate this success a lot. By the way, the 1,000th order is from a customer living in Lippstadt in Germany.

300th order

WOW, we received the 300th order earlier than expected. I expected to get to the 300th order around 30 days after our 250th order was confirmed. So it took only 17 days! YAY The 300th order is from an old customer of us from Bad Saulgau, Germany. Thank you so much!

I will write again when we get our 400th order. See ya soon ;-)