Customer from France visiting us

Today a very good customer from France visited us at our new office. They placed a few orders already and wanted to finally meet in person and discuss future collaborations with us. I also showed them some items from our showroom and they took them with them to show to their customers. My customer is a buyer for big companies like Carrefour in France, therefore this business opportunity is really great for us and them as well. I am really looking forward to keep working together with them in the future.

250th order

We got our 250th order in our online shop www.modes4u.com yesterday. The 250th order is from a customer in Seattle, USA. Thank you so much for all your support and trust!

It took only 34 days to get to the 250th order from the 200th order. The last 50 orders took 42 days. We are increasing our orders constantly, I am super happy about that. When will we hit the 300 order – mark? I guess in around 30 days.

1 Year Anniversary of our Shop

Today we celebrate the 1 year anniversary of our kawaii shop modes4u.com!!! YAY! Exactly one year ago we launched our new kawaii shop and it has happened a lot since then. The start was slow, as it is hard for every new online shop to get visitors, and more importantly CUSTOMERS. We invested a lot of time and effort into making our shop more “Google-friendly” and did a lot of internal SEO (Search Engine Optimization) to bring our shop to the top search results in Google. It was a good decision as our shop is now listed very well for important keywords we have. Therefore, the number of visitors and customers grew steadily since the beginning and we are almost at the 200th order mark now. Another very good decision was to allow our wholesale customers to order directly online instead of ordering from catalogs. This way, our wholesale customers are able to see what items we have in stock right now and can make their bulk orders and get the items fast. I expect a lot from our cute shop for the 2nd year: A lot more visitors, customers and of course ORDERS.

To a great, successful and fun 2nd year!!!

Your modes4u-Team

Visit from Alibaba

I got a visit from 2 representatives from Alibaba.com today. Alibaba is the biggest sourcing website for finding suppliers in China and Asia. Until now we had a free account there to promote our company and products to possible customers in Europe and USA. We get enquiries almost every day but having a free account has a big disadvantage: the number of products is limited to 50pcs only. A friend of mine got a Gold Membership last year but never activated it because of personal reasons and he offered me to take over his membership for free. That is a really generous offer because usually these memberships cost around 40,000 HKD (~ 4,000 EURO) per year.  I promised him to send him a cheque if we find a lot more customers with this new account. ;-) So the guys from Alibaba came to check out my office and verify the business address. I will get the new Gold Member account within the next few days and I will be able to upload and promote as many products I have. Keeping my fingers crossed to find more potential wholesale customers for my business.

Visit from an old customer

An old customer of us visited me today in my office. He is from Germany and wanted to see our current products. Last year in April he visited me for the first time, I wrote about it here. He was our first visitor visiting us at our new office. Today, he ordered some items we had in stock and we may be also helping him to make a new online shop and optimize it for Google. His current shop isn’t suitable for Google and Alan will be able to optimize it for him. Alan is really knowledgeable about Google Search Engine Optimization and a very skillfull programmer. Anyone interested in Search Engine Optimization SEO, please have a look at his website: SEO Expert

Surprise Visit from France

Today we got a suprise visit from France. A couple rang at our office door and introduced themselves as shopowners from France. I was surprised as I have never heard from them before and they didn’t even announce their visit with a phone call. We invited them in and they told me that they would like to buy my Tenshi Neko bags and wallets. I showed them some Tenshi Neko bags and Tenshi Neko wallets and explained our usual wholesale procedure. They left me their contact details so I can send them my wholesale catalogs.

They were really lucky to meet us because its Chinese New Year and therefore a public holiday. We decided to work today (we are so hard working) and catch up on some work. Lucky them ;-)

First online Wholesale Order

Yay, we just released the online-wholesale-order opportunity and just received the first order. That’s great, I am sure our wholesale customers will appreciate this great offer and use it often.

Wholesale Shopping available now

We worked very hard on adding this. From now on, our wholesale customers (retail shop owners, online shops, wholesaler etc.) are able to create a wholesale account on our website and then they will be able to login and see our items with wholesale prices. This way, they are able to see our current stock, detailed photos, quantity, prices etc. and can order directly online. It is much more convenient than any other way like catalog orders or by email, fax etc. I wish I could order like this from the manufacturers and other suppliers we have.

Anyone interested in ordering from us in bulk? There is NO minimum order quantity, just a minimum order value of 300 Euro (or 474 USD) per order. More detailed wholesale information can be found here: Wholesale Information

Our items are suitable for shops selling kawaii, Japanese, Asian, Rock, Rockabilly, Emo items and other cute, crazy shops.

New Newsletter software

I got a new newsletter software which I can connect with my software Afterbuy. We use Afterbuy for the online shop, managing eBay auctions, our product database and handling the purchases. I was on the lookout for a suitable newsletter provider for a while and I decided to use CleverReach. After testing and trying out all the functions I wrote our first newsletter for our customers. It took a while to set up a nice design and write the whole newsletter but the coming newsletters will be much faster written as I can save my newsletters as templates. I hope my customers enjoy this service and get informed about new products first and special sales that only our newsletter subscribers can enjoy.

If you want to sign up for our newsletter and be the first to see our newest items and get special discounts, please sign up on our website (lower right box). I plan to write regular newsletters for both our end customers and our wholesale customers.

Looking for an office & warehouse

Until now we had an home-office and we also stored all our products in our home aka “warehouse” ;-) . But we do get more and more requests from wholesale customers asking if we have a showroom in Hong Kong as they are visiting Hong Kong and want to see our products. I always had to deny and offered them instead to visit them in their hotel and bring a huge (and heavy) suitcase full with samples with us. Additional, our stock is getting bigger and bigger and we run out of space. Hong Kong apartments are already sooo small and not really suitable for fitting in a business with stock.

Therefore, in January ’08 we started looking for an office with warehouse space so we can set up a showroom, our office and have enough space for storing all our products. We had quite a lot of requirements including:

- 1000-1200 sqf
- reasonable price (what is reasonable in Hong Kong?!?)
- close to the MTR (subway)
- quiet (no machines/factories on the upper/lower floors)
- must have its own toilet (I can’t imagine using the public toilet in these industrial buildings)
- at least 3-4 rooms (“boss”-office, showroom, warehouse, etc.)
- renovated (walls painted, clean floor)

Based on these requirements it was really hard to find a suitable place, but good news everyone:

WE FOUND IT!!!

It is 1,200 sqf big, has 3 rooms (2 “boss”-offices, 1 big room) plus 1 storage room plus a big corridor plus a toilet, reasonably priced, very close to my home (~15 mins by bus plus 5 mins walking) and very close to MTR (~5 mins walking). The offices around it are trading companies, so they are usually not really noisy. ;-) The landlord also agreed on painting the walls, cleaning the carpet and the air-conditioners. Furthermore, there is a new big Yoga-studio within 5 mins walking distance ;-) Great for working out after work. We met the landlord last Sunday 23.3.08, and we will get the keys this Thursday! That’s quick! So in other words: JUST PERFECT!

We will convert the corridor into a showroom, Alan and I get each one of the “boss”-offices and our future employees will work in the big room. I found a part-time employee (Alan’s brother) already who will start working next week as well.

I will post some photos of our great new office as soon as possible. In the meantime, here is a picture from Google Earth in a bird’s eye view…

Office Picture
picture of our office including surrounding area (shopping mall, yoga studio, bus stop and MTR station)

Anyone, who is visiting Hong Kong and interested in our products is welcome to visit us. Please call for an appointment. Here is the address:

modeS Group Limited
Room E, 10/F
On Fook Industrial Building
41-45 Kwai Fung Street
Kwai Fong
Hong Kong

phone: (+852) 901 869 82

Directions: Here is a map where you can see how to get to our office:

Office Map

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