modes4u team: Rilakkuma asks……Gabi

As our team is constantly growing, because we just have so much to do, we thought it’s about time that you get to know us better. And our office mascot Rilakkuma is just the perfect candidate to ask a couple of questions. But who has to go first? As luck would have it, a new team member just started a couple of weeks ago. What a perfect opportunity to introduce Gabi a bit more detailed. Here we go.

Hello, who are you by the way?

I’m Gabi, I’m 30 years old and come from Glarus in Switzerland. That’s quite a small city with just 5,000 inhabitants. At least it is compared to the 7-million-city Hong Kong, where I have been living for almost three months now. In Glarus I worked in the textile and tourism sector, but later I moved to Zurich to live in a bigger city. There I worked in the media business as a key account manager.

What is your job at modes4u?

I’m in charge of customer support at modes4u. That means I answer all the questions coming in via email, our blogs or Facebook. And that’s really a whole lot every day. So of course I am sitting in front of the computer a lot, change orders, correct delivery addresses and answer questions concerning our shop and products. But you can also find me a lot in our warehouse, where I have to measure things, take a close look at products or discuss questions with our boss Sandra or the colleagues.

What is your favourite product or your favourite category at modes4u?

I love our fabrics with all those beautiful patterns and designs. But the clay products look very appealing as well. I haven’t tried them yet, but many sets look really interesting. I can imagine that crafting with them is lots of fun.

What do you like most about your job at modes4u?

I enjoy the customer contact via email, because our customers just love the products from our shop so much. So do I. Therefore I like being in contact to the customers and find a solution for the different requests. Plus I really feel comfortable in our team and look forward to being with my lovely colleagues and great bosses every day.
I already noticed a little difference to working in Switzerland. Although I have been really lucky so far and always enjoyed working in my former jobs, the day-to-day work life over there was a bit tenser as at modes4u.

You’re surrounded by creative stuff the whole day. Do you like to craft or to be creative in your leisure time?

What I enjoy the most is wrapping gifts – just because I love giving gifts. To wrap things in pretty paper, fabrics or ribbons is as much fun for me as the unwrapping is for the presentee. And here I’m definitely in the right spot to pursue this hobby. Until now I never used colourful deco tapes for wrapping for example, but when I see all those colours and patterns, I definitely get a lot of ideas how I could use them.

In addition to that, I also like to decorate and to creative in the kitchen.